CRM And Automation

Smarter customer management and automation tools to grow your business faster.

Streamline Your Business Processes and Enhance Customer Relationships

At Lumaa Tech, we provide advanced CRM (Customer Relationship Management) and Automation solutions designed to help your business manage leads, improve customer interactions, and automate repetitive tasks—saving you time and boosting efficiency.

What is CRM and Automation?

CRM

A system that helps you organize and manage all your customer data, interactions, and sales pipelines in one place, enabling personalized communication and better decision-making.

Automation

The use of technology to automate repetitive marketing, sales, and customer service tasks, allowing your team to focus on high-value activities.

Our CRM and Automation Services Include :

CRM Strategy & Implementation

Customized CRM setup tailored to your business needs using popular platforms like Salesforce, HubSpot, Zoho, or Microsoft Dynamics.

Lead Management

Efficient tracking and nurturing of leads from initial contact to conversion.

Sales Pipeline Automation

Automating sales workflows to speed up deal closures and improve forecasting.

Marketing Automation

Setting up automated email campaigns, follow-ups, and customer segmentation for targeted marketing.

Customer Support Automation

Integrating chatbots, helpdesk automation, and ticketing systems for faster resolution.

Data Integration

Seamless integration of CRM with your existing tools like ERP, eCommerce platforms, and communication apps.

Reporting & Analytics

Real-time dashboards and detailed reports to monitor performance and customer insights.

Training & Support

Ongoing assistance and training for your team to maximize CRM adoption and ROI.

Why Choose Lumaa Tech for CRM and Automation?

Tailored Solutions

We customize CRM systems to fit your unique business processes.

Improved Efficiency

Automation reduces manual work and errors, boosting productivity.

Enhanced Customer Experience

Personalized communication and faster response times increase satisfaction.

Data-Driven Decisions

Access to accurate, real-time data to guide your strategies.

Benefits of CRM and Automation :

Increase Sales & Revenue

Streamlined sales process leads to more conversions.

Better Customer Retention

Effective follow-ups and personalized outreach keep customers loyal.

Save Time & Costs

Automation cuts down repetitive tasks and operational overhead.

Improve Team Collaboration

Centralized data and workflows enhance coordination.

Gain Actionable Insights

Data analytics help you understand customer behavior and market trends.

Our CRM and Automation Process

Needs Assessment

Understanding your business challenges and goals.

Platform Selection

Choosing the right CRM and automation tools.

Customization & Integration

Tailoring and connecting systems for seamless workflows.

Implementation & Testing

Deploying and rigorously testing the solution.

Training & Support

Empowering your team with knowledge and ongoing help.

Monitoring & Optimization

Continuous improvements based on feedback and performance data.